Bridgitus Learning is committed to protecting the personal information and data of our students, parents/guardians, tutors, and staff. We comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable child safety standards.

This Policy explains how we manage, protect, and secure personal information and data.

1. Personal Information We Collect

We may collect and store the following types of information:

• Student details (name, date of birth, year level, learning needs, progress reports).
• Parent/guardian details (contact information, billing information).
• Enrolment, scheduling, and payment records.
• Tutor details (qualifications, Working With Children Check, background checks).
• Communication records (emails, calls, online messages).

2. How We Use Personal Information

We only use personal information for purposes directly related to our services, including:

• Delivering tutoring and learning support.
• Developing individual learning plans.
• Communicating with parents/guardians and tutors.
• Processing enrolments, schedules, and payments.
• Meeting legal and regulatory requirements.

We will not use or share personal information for unrelated purposes without consent, unless required by law.

3. Data Protection and Security

We take reasonable steps to protect all information from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures include:

• Secure electronic storage systems with restricted access.
• Password-protected databases and learning platforms.
• Encrypted payment processing via trusted providers.
• Confidential handling of student and tutor records.
• Regular system monitoring and updates.

Where data is stored with third-party providers (such as cloud services), we ensure they comply with appropriate data protection standards.

4. Access, Correction, and Control

• Parents/guardians and tutors may request access to their personal information held by us.
• If information is inaccurate or outdated, you may request a correction.
• We may verify your identity before granting access or making corrections.
• You have the right to request the deletion of personal information where lawful and practicable.

5. Data Retention and Disposal

• Personal information will only be retained for as long as necessary to fulfil its purpose.
• When no longer required, records will be securely deleted, destroyed, or de-identified.

6. Confidentiality and Child Safety

• All tutors and staff must maintain strict confidentiality regarding student and family information.
• Student data will only be shared with parents/guardians and authorised staff.
• Any child safety concerns will be handled in accordance with Australian Child Safe Standards and relevant reporting laws.

7. Cross-Border Data Protection

• Bridgitus Learning primarily stores data within Australia.
• Where third-party services outside Australia are used (e.g., cloud platforms), we will take steps to ensure compliance with the APPs and that your data is safeguarded.

8. Breaches of Data Protection

In the event of a data breach, we will:

• Take immediate steps to contain the breach.
• Notify affected individuals and the Office of the Australian Information Commissioner (OAIC) if required.
• Review and strengthen our data protection measures to prevent recurrence.

9. Policy Review

This Policy will be reviewed regularly to ensure compliance with legal requirements, technology standards, and best practices in education and child protection.

10. Contact Us

For privacy or data protection questions, please contact: