These Terms and Conditions (“Terms”) set out the agreement between Bridgitus Learning and the student and/or parent/guardian (“you”) who enrols in our tutoring programs. By registering with Bridgitus Learning, you agree to be bound by these Terms.

1. Enrolment

• Enrolment is confirmed once a registration form has been completed and accepted by us.
• We may request relevant student information (such as academic level, learning needs, or school reports) to tailor learning support.
• Parents/guardians must ensure all details provided are accurate and kept up to date.

2. Tutoring Sessions

• Sessions may be delivered online or in-person as agreed.
• Tutors will be allocated based on the student’s needs and availability. While we aim to maintain tutor consistency, we cannot guarantee the same tutor for every session.
• Students are expected to attend sessions on time and be prepared with the necessary materials.

3. Payments and Fees

• Fees must be paid in advance as per the payment schedule provided at enrolment.
• Payments can be made via approved methods (e.g., bank transfer, direct debit, credit card).
• We reserve the right to suspend or cancel tutoring services if payments are overdue.
• All fees are quoted in Australian dollars (AUD) and may be subject to change with reasonable notice.

4. Cancellations and Rescheduling

• If you need to cancel or reschedule a session, you must provide at least 24 hours’ notice.
• Sessions cancelled with less than 24 hours’ notice may be charged in full.
• If a tutor is unavailable due to unforeseen circumstances, we will provide a replacement tutor or reschedule at no additional cost.
• Missed sessions (without notice) are non-refundable.

5. Responsibilities

Our Responsibilities:

• To provide qualified tutors who deliver professional and supportive learning services.
• To maintain a safe and respectful learning environment.
• To provide progress feedback to parents/guardians when appropriate.

Your Responsibilities:

• To ensure students attend sessions on time and with the required materials.
• To provide a suitable learning environment for online or in-person sessions.
• To treat tutors and staff with respect at all times.

6. Confidentiality and Privacy

• All personal information collected will be handled in accordance with our Privacy Policy (available on our website).
• Tutors may keep records of student progress to support learning but these will remain confidential.

7. Limitation of Liability

• While we make every effort to support students’ learning, we do not guarantee specific academic results.
• To the extent permitted by law, Bridgitus Learning is not liable for any loss, damage, or injury arising from participation in our tutoring services.
• Nothing in these Terms limits rights you may have under the Australian Consumer Law.

8. Termination of Services

• You may terminate enrolment by providing written notice. Fees for unused prepaid sessions may be refundable at our discretion (subject to cancellation policy).
• We reserve the right to suspend or terminate services if:
• Fees remain unpaid,
• There is inappropriate behaviour by the student or parent/guardian, or
• There is a breach of these Terms.

9. Changes to Terms

We may update these Terms from time to time. The most current version will be made available on our website.

10. Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be resolved in accordance with the applicable laws and courts in your state or territory.

11. Contact Us

For any questions regarding these Terms, please contact us: